Refund and Cancellation

1. Introduction

Welcome to Antique World House! We strive to provide the best quality dry foods and exceptional customer service. This policy outlines the terms for refunds and cancellations for purchases made on our website.

2. Order Cancellation

  • Before Dispatch: If you wish to cancel your order before it has been dispatched, please contact us immediately via email at Support@antiqueworldhouse.com or call us at +91 7836 005 335. We will process the cancellation and issue a full refund to your original payment method.

  • After Dispatch: Once the order has been dispatched, it cannot be cancelled. You will need to follow our return policy if you wish to return the product.

3. Refund Policy

  • Eligibility: Refunds are only available for products that are returned in their original, unopened condition. Refunds are not available for products that have been opened, used, or are past the return period.

  • Process: To request a refund, please contact us within 7 days of receiving your order. Provide your order number and the reason for the refund request. Return the product to us at the address provided in our return instructions. Upon receipt and inspection of the returned item, we will process your refund.

  • Refund Timing: Refunds are processed within 7-10 business days after receiving and inspecting the returned product. The refund will be issued to the original payment method used for the purchase.

4. Return Instructions

  1. Contact our customer support team at Support@antiqueworldhouse.com or +91 7836 005 335 to initiate the return process.
  2. We will provide you with the return address and further instructions.
  3. Pack the item securely in its original packaging.
  4. Send the package to the return address provided.

5. Non-Returnable Items

Please note that the following items are non-returnable and non-refundable:

  • Products that have been opened or used
  • Perishable goods

6. Contact Us

For any questions regarding our refund and cancellation policy, please contact us at:

Thank you for shopping with Antique World House!